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Sunday, December 15, 2019
Virtual IT Department Overview

Solve your technology problems once and for all with the Virtual IT Department from New World Solutions


If you're a small to mid-sized business you no doubt have any number of computers, printers, servers and other IT infrastructure installed at your location(s). If you're like most businesses of this size, you have an ongoing headache with this stuff yet can not justify the expense of in-house IT personnel to take care of it for you. Perhaps you use a traditional service provider to help maintain your technology, but they only respond to your problems, usually within 8 business hours. Wouldn't it make more sense to prevent a lot of these problems from occurring in the first place?


Now there's an affordable solution that makes more sense...


Of course with the size of your organization it isn’t feasible, but wouldn't it be nice to have your own IT department to handle these issues for you, so you can concentrate on running your business instead? Now you can. With the Virtual IT Department, we monitor your network on an ongoing basis and are able to respond to any problems that arise almost instantly. You see, we design your network to not only achieve maximum functionality for your business but also that we may administer it remotely. With a single phone call or email we can begin to address emergency issues almost immediately. In many cases, we may know you have a problem before you do. When things are quiet, we perform routine maintenance on your infrastructure from behind the scenes. All of this without stepping foot in your office. Of course, there are those situations where we may be needed on site and our certified technicians will respond to an onsite call within 4 business hours.


Know exactly how much it will cost to maintain your network


If you are using a solution provider now, you know that you're never quite sure how much you will be spending to maintain your technology since different problems leave you billed for different amounts. Often times these expenses accumulate in a short period of time so you are left with a big bill all at once. Instead, we provide a monthly fee for our services, based on an inventory of your infrastructure, so you know exactly how much you need to budget for your IT needs. And our standardized fee schedule makes it easy to know what your costs will be as you add functionality to your system.


Get the strategic advice you need to keep your business functioning smoothly and stay one step ahead of the competition


As part of our plan, we provide you with CIO caliber consulting services to discuss your business needs and recommend solutions that will help you translate business goals into functionality. By examining your business in conjunction with your goals we can often implement solutions that will help reduce costs, improve productivity and customer service, and help make your organization more streamlined to compete in today's environment. Does the technician you're using now do that for you?
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