We require that certain components be in place at your organization before we can begin support of your network under this plan. By standardizing in this manner we are able to focus on certain technology which translates into better support for your organization while providing solutions that are proven across multiple clients.
Before you begin on the plan we will review your entire network and bring you up to spec at a discounted rate if necessary. The basic requirements are as follows…
· All software including operating systems must be the currently released version or the previous version up to 2 years after new version released
· Broadband internet connection with firewall protection and VPN capabilities for remote access
· Adequate backup and server level power protection (UPS required on all computers in Complete Edition)
· Enterprise wide antivirus and pest protection
· Computers must be left running after hours so we may perform maintenance without impacting your users