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Thursday, October 18, 2018
Plan Summary and Comparison
 
The following table summarizes and contrasts the various features included in both editions of the Virtual IT Deparment
 

Plan Features

Complete Edition

Standard Edition

Discounted Labor

Discounted Products

Proactive Network Monitoring

Included in plan

Included in plan

N/A

N/A

Behind the scenes remote maintenance

Included in plan

Included in plan

N/A

N/A

On site maintenance

Included in plan

Included in plan

N/A

N/A

Hardware maintenance

Included in plan

Included in plan

N/A

N/A

Replacement parts

Included in plan

Not included in plan

N/A

 Plan subscribers receive additional discounts on all products we sell

Manage all networking equipment and connections

Included in plan

Included in plan

N/A

N/A

Maintain networking quality of service

Included in plan

Included in plan

N/A

N/A

Software maintenance

Included in plan

Included in plan

N/A

N/A

Software updates/service packs applied

Included in plan

Included in plan

N/A

N/A

Software patches applied

Included in plan

Included in plan

N/A

N/A

Software version upgrades applied

Included in plan

Not included in plan

Included in Complete Edition, applied in Standard Edition

 Plan subscribers receive additional discounts on all products we sell

Virus/pest definitions kept up to date

Included in plan

Included in plan

N/A

N/A

Plan Features

Complete Edition

Standard Edition

Discounted Labor

Discounted Products

Firewall maintenance

Included in plan

Included in plan

N/A

N/A

Manage remote access availability and security

Included in plan

Included in plan

N/A

N/A

Network administration

Included in plan

Included in plan

N/A

N/A

User administration

Included in plan

Included in plan

N/A

N/A

Manage access and network resource permissions

Included in plan

Included in plan

N/A

N/A

Email administration

Included in plan

Included in plan

N/A

N/A

Backup implementation and administration

Included in plan

Included in plan

N/A

N/A

Disaster recovery

Included in plan

Included in plan

N/A

N/A

Manage all file servers and client computers

Included in plan

Included in plan

N/A

N/A

Manage in-house operational procedures

Included in plan

Included in plan

N/A

N/A

Help desk

Included in plan

Included in plan

N/A

N/A

Plan Features

Complete Edition

Standard Edition

Discounted Labor

Discounted Products

Maintain equipment inventory

Included in plan

Included in plan

N/A

N/A

Maintain software inventory and licensing compliance

Included in plan

Included in plan

N/A

N/A

New computer installation and configuration

Included in plan

Not included in plan

Included in Complete Edition, applied in Standard Edition

 Plan subscribers receive additional discounts on all products we sell

New software installation and configuration

Included in plan

Not included in plan

Included in Complete Edition, applied in Standard Edition

 Plan subscribers receive additional discounts on all products we sell

Basic training as needed

Included in plan

Included in plan

N/A

N/A

Advanced, structured training

Not included in plan

Not included in plan

 Not included in plan but discounts are applied to plan subscribers

N/A

Management services and consultation

Included in plan

Included in plan

N/A

N/A

Strategic planning, budgeting assistance

Included in plan

Included in plan

N/A

N/A

Procurement services

Included in plan

Included in plan

N/A

 Plan subscribers receive additional discounts on all products we sell

Relationship management and consolidation

Included in plan

Included in plan

N/A

N/A

Plan Features

Complete Edition

Standard Edition

Discounted Labor

Discounted Products

Web site design and creation

Not included in plan

Not included in plan

 Not included in plan but discounts are applied to plan subscribers

N/A

Major web site modifications

Not included in plan

Not included in plan

 Not included in plan but discounts are applied to plan subscribers

N/A

Routine web site maintenance

Optional

Optional

If choosen as an option to the Virtual IT Department, routine maintenance and hosting are included. If not, discounted labor and hosting fees apply.

N/A

Web site hosting (included with maintenance)

Optional

Optional

N/A

If choosen as an option to the Virtual IT Department, routine maintenance and hosting are included. If not, discounted labor and hosting fees apply.

Custom programming services

Not included in plan

Not included in plan

 Not included in plan but discounts are applied to plan subscribers

N/A

Equipment/software purchased through us

N/A

N/A

N/A

Plan subscribers receive additional discounts to all products we sell 

Consumables (i.e. toner) purchased through us

N/A

N/A

N/A

Plan subscribers receive additional discounts to all products we sell 

Any other non-routine service

Not included in plan

Not included in plan

 Not included in plan but discounts are applied to plan subscribers

 Plan subscribers receive additional discounts to all products we sell

Tell me more...

 

 

Today's technology allows us to manage multiple networks remotely

 

By incorporating state of the art technology we are able to monitor and manage multiple networks remotely. This allows us to work on your network without stepping foot in your office and bothering your employees. Bottom line: faster response time and less employee down time. Smart use of technology.

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